Privacy Policy

Effective Date: June 1, 2026

TThe Diversey Community Coalition (“we,” “us,” or Our”), a community advocacy initiative operated under SNAPSHAZAM, LLC, operates the website diverseycc.org. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site, interact with our community advocacy tools, or make purchases through our online store, as well as the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our services to you, support our advocacy efforts, and process transaction requests.

Types of Data Collected:

Personal Data: While using our Site, filling out forms, or making a purchase, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Billing address and Shipping address
Advocacy & Public Comment Data: When you utilize our interactive Illinois Commerce Commission (ICC) Public Comment Generator, the text variations and subject lines are generated to assist you in public way advocacy. Data you input or generate within this tool is used strictly to facilitate your copying and submitting of public records comments to public utility portals.

2. How We Use Your Data

We use the collected data for various purposes:

To fulfill and process orders, transactions, and yard sign requests placed through our online store.
To notify you about updates regarding the Diversey Substation project, coalition activities, and community alerts.
To respond to your specific questions, volunteer requests, or inquiries.
To gather community support for public filings with the City of Chicago or the Illinois Commerce Commission (ICC).

3. Financial Transaction Processing (Payment Data)

We do not store or collect your payment card details directly on our servers. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their Privacy Policy.

We utilize Stripe to process all e-commerce payments. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

4. Data Protection and Security

The security of your data is important to us. We use industry-standard encryption (SSL/HTTPS) to protect your information during transmission. Access to your personal and transaction information is restricted to a small number of lead organizers within the Diversey Community Coalition who require the data to execute shipments or manage official correspondence.

5. Disclosure of Data

We do not sell, rent, lease, or trade your personal or transaction information to third parties. We may disclose your personal data only in the following limited circumstances:

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Advocacy Filings: If you explicitly sign a petition or request to be a named objector in a zoning or ICC filing, your name and associated address metadata may be included in public records as a mandatory part of that specific state or city legal process.
Order Fulfillment: We may share your name, shipping address, and phone number with trusted third-party fulfillment or delivery partners solely to the extent necessary to manufacture, package, and deliver merchandise or yard signs purchased through our online store.

6. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Site, perform Site-related services, or assist us in analyzing how our Site is used. These third parties have access to your Personal Data only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics: We use third-party service providers, such as Google Analytics, to monitor and analyze the use of our Site.
Spam Prevention: We use security tools, such as Google reCAPTCHA, to protect our forms and interactive submission boxes from malicious automation.
Form Engines: We utilize Fluent Forms to handle digital outreach intakes, mailing signups, and customer contact structures safely.

7. Your Rights

You have the right to:

Request a copy of the personal or transaction data we have on file for you.
Request that we correct any inaccurate personal data.
Request that we delete your personal information from our active mailing lists and outreach databases.
Opt-out of future community communications at any time by clicking “unsubscribe” or emailing us at info@diverseycc.org.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or your data handling on our site, please contact us:

By email: info@diverseycc.org
By mail: 1 E Erie St., Suite 525-2772, Chicago, IL 60611